Complaints

At Team24, we work hard to ensure that our healthcare professionals and clients enjoy an efficient and high-quality service. 

We welcome all feedback, whether it’s a compliment, query or complaint. Most of our clients and candidates enjoy working with us, but we understand that things may occasionally go wrong or fall short of our high expectations. 

If that happens, we have a thorough complaints procedure  that allows us to investigate and put things right as quickly as possible. We take any concerns very seriously and use any feedback to improve our overall service to both healthcare professionals and organisations.

You can be confident that if you raise any issues you will be supported and listened to, and that your concerns will be acted on.

Make a complaint